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Unable to send feedback

Schnabelhund   October 16th, 2012 10:12a.m.

Hi,
I just tried to send some feedback from my Ubuntu machine in Firefox, but I couldn't because I can't choose the subject. It works in Chrome, though.

nick   October 16th, 2012 11:51a.m.

That's not good! I can't reproduce, but I wonder if you can help me debug it. Is there a JavaScript error that you're seeing? To check in Firefox, go to Tools > Web Developer > Error Console. Clear everything, reload the page, and then try to select the feedback subject. Do any JavaScript errors come up?

Schnabelhund   October 16th, 2012 2:50p.m.

Sorry Nick, apparently I have a Firefox problem with dropdown menus and right-click menus in general. It seems that something causes their breakdown and then they just don't appear or are invisible (until I restart Firefox). It's clearly a problem with my Firefox and not on your end.

fluvius1   October 16th, 2012 3:36p.m.

I have sent feedback before with no trouble, but when I try to now, even with short feedbacks, I get a popup saying I have run out of room. I used to be able to shorten the text and get it through, but it does that now with even only 3 words.

nick   October 17th, 2012 1:10p.m.

fluvius1, I'm not quite sure what popup you're talking about--can you send a screenshot to nick@skritter.com?

fluvius1   October 22nd, 2012 6:06a.m.

screenshot sent (2 days ago--sorry)

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