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Plugin Add problem

penglindong   February 26th, 2013 12:47a.m.

Skritter keeps telling me I need to add a missing plug-in even though I have updated it the last 3 times I logged in. Why does it continue to ask for something I have already updated?

lechuan   February 26th, 2013 3:19a.m.

What browser and operating system are you using?

Mac OS 10.8.2 Firefox   February 26th, 2013 12:58p.m.

Mac OS 10.8.2 Firefox

nick   February 26th, 2013 5:23p.m.

The Wacom plug-in usually doesn't work on Mac, so you should probably go into your settings on the study page and disable "Use Wacom plugin"--that way Skritter will stop looking for it.

penglindong   March 1st, 2013 5:02p.m.

I am on the study page but I see no setting option.

penglindong   March 1st, 2013 5:04p.m.

Found it; in the character writing page.

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