I have a Microsoft surface pro, and skritter was working correctly 1 week ago. It is no longer displaying the pinyin and mandarin on the study screen. I prefer not to use firefox since I enjoy using IE10 with the surface. Here is a screenshot of what I am experiencing. https://www.dropbox.com/s/3mcetndl3j781tt/Screenshot%20%284%29.png

Please advist.

The problem is with one of the recent Win8 automatic updates. Go to "Windows Update", then "View Update History", then choose "Installed Updates" then uninstall the most recent updates one by one (will need to restart after each one, and see if fixes the problem).

Would be great if you post the name of which update it is that causes this problem so others know how to solve too. I uninstalled a whole load of updates, so not sure which is the problem unfortunately.

Good luck!

P.S. Are you running Win8 Chinese edition or normal international edition? It's either a Win8 on tablet issue, or Win8 Chinese edition issue, as I only had it on tablet not desktop.

I'm also having this problem, but I'm not interested in randomly removing updates until the problem works itself out. Any other fixes? As to the version, Windows reports it (properties menu from "Computer") as just Windows RT.

@paulamandakuhn & alexandermuir, are you still seeing the same behavior? A few other users using IE10 have reported this as well, although it started working for one user again recently after applying no changes. I've tried searching for what could be the problem and if it's related to a recent Windows update, but either my Google-fu isn't strong enough or not many others have run into this problem (or posted about it). It sounds like it's the encoding setting for the page. Have you tried changing the encoding settings to see if it helps? (You can change it via View>Encoding).

When I change the encoding to Chinese Simplified it makes it worse- skritter no longer loads the Flash at all and I'm left with a message that I need to install it (I'm on WinRT.) Changing the encoding back to Unicode let's me load the page but with the same issue. As a note, others pages load characters just fine, including the 'atudy' page where some lists have Chinese names, as well as sites like Baidu.

Jeremy - I've isolated the relevant update this morning after it reinstalled itself.

Problem disappears on touchscreen Win8 tablet if uninstall update "用于 Windows 8 的 Internet Explorer Flash Player 安全更新程序(KB2880289)". Problem does not appear on non-touchscreen Win8 laptop with that update installed. Seems like Microsoft are well aware they are messing with our skrittering as they nicely point out that ”After you install this security update, multi-byte text may appear garbled on some websites that use Adobe Flash Player“ (at http://support.microsoft.com/kb/2880289).

I did the above before seeing your View>Encoding suggestion, so that may work too, and is a better solution if it works ...

@ricksh that did the trick! thank you so much. I hope microsoft fixes the patch soon.

@Ricksh: お疲れ様です。 Thank you for getting to the bottom of this!