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Skritter hangs while loading character

MrSmiley   October 14th, 2011 10:34a.m.

I don't really know how to submit a bug report, so I'm posting it in the forum. The problem is that Skritter hangs while loading second character in 介绍 during character writing. There's just those three green dots flashing in top left corner, and nothing ever happens after that.

nick   October 14th, 2011 1:36p.m.

Hi MrSmiley,

I'm not able to replicate it. Let's try this: try clearing your browser cache and restarting your browser (or trying in another browser). If that doesn't clear it up, let me know and we can try some other things.

Forum works fine for bug reports, or you can submit individual bug reports either by clicking the "contact" link at the bottom of the page, or the "feedback" box of the lower-right corner of the study page.

MrSmiley   October 14th, 2011 2:05p.m.

Tried it on a different computer and it works. Sorry to have bothered you.

nick   October 14th, 2011 9:44p.m.

Hey, no problem--it lets me know that there might be something going on there with bad data caching. Thanks for the bug report, and glad to hear you're good to go again.

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