I recently reinstated my subscription after getting an iOS device and am having trouble figuring out what exactly is going wrong with regard to the disparity between my due count on the site and my iPad.
I've gone through hundreds of reviews today on the iPad, and from checking the sync history it seems like everything is syncing fine with the correct numbers, yet the due count on the site doesn't change at all, and continues to say 0 on the iPad, (though it is giving me the same small set of vocabulary to do over and over).
When doing some reviews on the site I can see they have synced down to the iPad as well, but the words due on the site are completely different than what the iPad wants me to do. No matter how many reviews I do it keeps giving me the same stuff over and over rather than letting me do the due reviews from the site.
I've edited word lists on the site and had them all sync fine to the iPad as well, so I really can't figure out what's going wrong here. Please help!
(Update)
I just tried downloading the Android version for my old Nexus tablet and it shows the same due count as the site. Unfortunately the actual writing seems quite laggy when compared to the iPad Air 2. The fact the Android version corresponds to the site and the iOS version doesn't just puzzles me further, however. I'll try a full re-install of the iOS version and report back.
(Update 2)
OK, that seems to have fixed the issue. The strange thing is that I'm certain the width of the brush strokes have shrunk after re-installing the app... I actually prefer them like this, but I've no idea why such a thing would occur. It still seems quite temperamental about when it will and will not register me pressing the side to skip to the next kanji, though!